Frequently Asked Questions
Everything you need to know about shopping with Cooshti.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on your location.
How do I return or exchange an item?
You can return any unworn, unwashed items with original tags within 28 days of purchase. Simply visit our returns portal to generate a shipping label and select your preference for a refund or exchange.
Are the products on Cooshti authentic?
Yes, we are an authorized retailer for every brand we carry. All products are 100% authentic and sourced directly from the manufacturers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Clearpay.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Yes, Cooshti ships to most countries globally. Shipping costs and customs duties are calculated at checkout based on your specific destination.